What exactly works when the internet is down?

On the web, Windows and Android apps, your menu, tables, customers and open orders are kept on the device. When the connection drops you keep taking orders, taking cash with the right change, opening and closing cashier shifts, and printing kitchen tickets — and every one of those replays exactly once when you are back, never twice. Being straight with you about the edge: a card-terminal payment still needs a connection, because the approval comes from the bank. So a full-day outage means cash and transfer-reference sales go through as normal, and card settlement waits for the line to come back.

What happens when the 14-day trial ends?

Your account moves to the free plan and stays open. Nothing is deleted and you are not locked out — you keep one device, one user and unlimited orders, with receipt printing and your daily sales report. Upgrade whenever you want the kitchen display, inventory, full reporting and extra branches back.

What can the AI actually do today?

Four things, and one of them is beta. It sends the owner a daily digest of yesterday on email and WhatsApp. It suggests add-ons on the POS and in chat, based on what your own customers order together rather than a generic rulebook. It answers questions about your stock and drafts purchase orders for a manager to approve — it cannot place an order itself. And in beta, it takes takeaway orders over WhatsApp in Arabic or English: it searches your live menu so it cannot offer a dish you do not sell, it hands over to a human whenever the customer or your staff asks, and nothing answers a customer until you connect a number. It is included on paid plans and you can switch it off for a restaurant in one place. Demand forecasting is on the roadmap and is not built — we would rather tell you that than sell it.

Do you support Arabic?

Yes! SofraPOS has full Arabic language support with proper right-to-left (RTL) layout. All features, receipts, and reports work perfectly in Arabic. Our Egyptian team understands local business needs.

How long does setup take?

Most restaurants are running the same day. Import your menu from a CSV, set your tables and printers, and take a test order. We will help you with the first import — send us the file you have and we will map it.

Can I migrate from my current POS?

Menu items, categories and customer records import from CSV, and we will do the mapping with you. Historical sales from another POS depend on what that system can export — send us a sample and we will tell you honestly whether we can bring it across.

How does SofraPOS handle security and audit?

Every tenant's data is isolated at the database level, not just in application code. Complete audit logs track order edits, voids, refunds, logins and configuration changes, and custom roles let you control exactly what each staff member can see and do — including explicit deny rules that beat a role grant. Data is encrypted in transit and at rest. We have not been through an external security certification, and we will not claim one until we have.

Pricing | A Free Plan, or from 250 EGP a Month

Name: SofraPOS
Availability: InStock
Author: SofraPOS

Pricing

Simple, transparent pricing

Prices in Egyptian pounds. No setup fee, no contract, no hardware lock-in. Start free and stay free if that is all you need.

MonthlyAnnually2 months free

Pro Trial

Every Pro feature for 14 days, no card. Then you stay on Free unless you upgrade.

Start 14-Day Pro Trial

Free forever

Lite

A real plan, not a trial. One device, one user, unlimited orders — no card, no expiry date.

0EGP/mo

Forever

Start Free

1 device, 1 user, 1 location
Unlimited orders
Cash, InstaPay & wallet references
50 menu items, 10 tables
100 customer records
Receipt printing & cash drawer
Daily sales report

Basic

For a single cafe, food truck or quick-service counter

2,500EGP/yr

2,500 EGP billed once a year — 208 EGP/mo

2 months free

Start Free Trial

1 location, up to 10 users
500 orders/day, 100 menu items
Kitchen display system (KDS)
Table management, merge, split & transfer
Menu modifiers & photos
Time clock & tip management
Daily, weekly & monthly sales reports
CSV export
Email support

Pro

For full-service restaurants and multi-branch operators

5,500EGP/yr

5,500 EGP billed once a year — 458 EGP/mo

Extra locations: 120 EGP/mo each

2 months free

Start Free Trial

Everything in Basic, plus:
5 locations, up to 50 users
5,000 orders/day, 500 menu items
Full inventory, suppliers & purchase orders
Delivery management & driver tracking
Product-mix (PMIX) & labour reports
Reservations, floor plans & waitlist
Shift scheduling
API access
Extra locations at 120 EGP/mo each

Enterprise

For chains and franchises running many branches

From9,500EGP/yr

9,500 EGP billed once a year — 792 EGP/mo

2 months free

Talk to Us

Everything in Pro, plus:
Unlimited locations, users & menu items
Unlimited orders and menu history
Central menu management across branches
Cross-location reporting & stock transfers
Custom roles, deny rules & full audit export
Named contact and a response-time commitment

14 days of Pro, then a free plan that does not expire

No card to start the trial. When it ends, your account stays open on the free plan — your menu, staff and sales history are still there. Upgrade whenever the free limits start to pinch, and cancel at the end of any billing period.

FAQ

Frequently asked questions

Everything you need to know about SofraPOS

Really free, with no card and no end date. Paid plans start at 250 EGP a month for Basic and 550 EGP for Pro, billed in Egyptian pounds through Paymob. Pay for a year up front and you pay for ten months. There is no setup fee and no hardware to buy from us — the system runs on the printers, drawers and tablets you already have.

Still have questions?

Contact our team